This Privacy Policy ("Policy") governs the manner in which Silentium Insights, LLC ("Company," "we," "our," or "us"), a Delaware Limited Liability Company, collects, stores, processes, discloses, and secures personal information obtained from users ("User," "you," or "your") who visit or utilize our website located at silentiumsales.com ("Website").
By accessing the Website or submitting any personal information, Users explicitly acknowledge acceptance of, and agreement with, the practices and policies described herein.
We explicitly collect only the following Personal Information directly from Users:
- Email addresses provided voluntarily through explicit consent during account registration, product purchases, or subscription sign-ups.
Our Website automatically collects certain non-personal data through third-party analytics providers (including, but not limited to, Google Analytics and Hotjar), such as:
- IP addresses, browser type, operating system, referring URLs, device identifiers, session duration, scrolling behavior, and interactions with Website elements.
Payment processing data (including billing addresses, credit card details, or payment credentials) are collected solely and securely by our third-party processor, Stripe, under their respective privacy practices. The Company neither collects nor directly stores sensitive payment information.
Personal Information (email addresses) is explicitly obtained via User-provided consent through forms during registration, purchases, or subscriptions.
Automatic information is collected using standard industry analytics and tracking technologies (e.g., cookies, web beacons, pixels) when Users visit or interact with the Website.
The Company explicitly uses Personal Information (email addresses) for the following purposes:
- Direct marketing, newsletters, product announcements, and promotional communications, from which Users may unsubscribe at any time.
- Customer support, service improvement, and internal business analysis.
- Account creation, management, verification, and authentication.
We explicitly do not use Personal Information for purposes beyond those expressly described herein without obtaining prior consent.
The Company explicitly does not sell, lease, rent, or otherwise commercially disclose Users' Personal Information to third parties.
We may disclose data collected automatically (non-personal, aggregated analytics data) to third-party service providers exclusively for internal business purposes and Website performance analysis. These third parties adhere strictly to their respective privacy obligations under applicable laws.
All Personal Information collected (email addresses, account details) is stored securely within encrypted, secure databases employing industry-standard security protocols. Access to stored Personal Information is strictly limited internally.
The Company implements appropriate technical and organizational security measures designed to prevent unauthorized access, disclosure, alteration, or destruction of Personal Information.
Payment information provided via Stripe is protected under Stripe’s rigorous and secure privacy practices. The Company explicitly disclaims liability related to any breaches or security issues attributable to third-party providers, including Stripe.
The Website explicitly employs standard tracking technologies including cookies to collect non-personal analytics data and enhance User experience. Currently, the Company utilizes third-party analytics tools such as Google Analytics, Webflow Analyze and Hotjar to collect data on User behavior and Website interactions.
We expressly reserve the right to implement cookies or other tracking methods for targeted advertising or remarketing purposes in the future and shall update this Policy accordingly.
The Company explicitly adheres to applicable privacy regulations including the General Data Protection Regulation (GDPR) for Users in the European Union and the California Consumer Privacy Act (CCPA) for California residents.
Under these regulations, Users maintain explicit rights to request access to, rectification, deletion, or restriction of their Personal Information. Users may withdraw consent for processing at any time. Such requests shall be handled promptly upon direct request.
By using this Website, Users explicitly consent to the automatic collection of analytics data. For collection of Personal Information (emails), the Company explicitly obtains affirmative consent prior to such collection.
Users possess explicit rights to request information about, update, correct, or request deletion of their Personal Information at any time. Requests should be made through our provided contact methods below.
The Website explicitly prohibits the collection of Personal Information from individuals under the age of eighteen (18) without explicit parental consent and supervision. If the Company becomes aware that it has unintentionally collected data from minors without proper consent, such data will be promptly deleted from our records.
The Company currently engages certain third-party providers, including but not limited to:
- Payment processing: Stripe
- Analytics: Google Analytics, Hotjar, Webflow Analyze
- Email marketing and CRM services
We explicitly reserve the right to add, remove, or modify third-party providers at any time without prior notice to Users. Such providers shall adhere to standard data protection regulations.
The Company explicitly reserves the right to amend, update, or modify this Privacy Policy at any time, without prior notice. Continued use of the Website constitutes explicit acceptance of any such amendments.
This Privacy Policy shall be governed exclusively by the laws of the State of Delaware, United States. Any privacy-related disputes shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association (AAA).
For inquiries, questions, or requests regarding this Privacy Policy or Users' privacy rights, please contact the Company directly via:
- Instagram: Silentium.Sales
- Twitter: Silentium_Sales
BY ACCESSING THIS WEBSITE OR PROVIDING PERSONAL INFORMATION, USERS EXPLICITLY ACKNOWLEDGE HAVING READ, UNDERSTOOD, AND AGREED UNCONDITIONALLY TO ALL TERMS OF THIS PRIVACY POLICY.