Terms & Conditions

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Silentium Insights, LLC ("Company," "we," "our," or "us"), a Delaware Limited Liability Company located at 131 Continental Drive, Delaware, governing your use of the website located at silentiumsales.com ("Website"), including the purchase and use of all digital materials, products, coaching services, subscriptions, and other services ("Materials").

By accessing, using, purchasing, or subscribing to any Materials, you explicitly acknowledge acceptance of and agree to be bound unconditionally by the terms and conditions of this Agreement.

1. Account Registration and User Access

1.1 Account Creation

Users subscribing to premium services may be required to create a user account ("Account"). You explicitly agree to provide accurate, current, and complete information during registration, maintaining confidentiality of account credentials at all times.

1.2 Termination of Access

The Company expressly reserves the unconditional right to immediately terminate your access and/or revoke any Account without notice or refund upon discovery of unauthorized sharing, distribution, resale, or breach of this Agreement involving purchased Materials or subscription access.

2. Payment and Subscription Terms

2.1 Payment Processing

Payments shall be securely processed exclusively via our third-party processor, Stripe. Users agree to Stripe’s terms and policies separately and explicitly. The Company accepts payment methods authorized by Stripe.

2.2 Subscription and One-time Purchases

Materials may be offered as:
One-time Purchases: Single-instance purchases of PDFs, bundles, digital products.
Subscription-based Access:
Recurring payments for ongoing premium access to digital Materials.

2.3 Payment Failures and Chargebacks

In cases of payment failures, declined transactions, or chargebacks, Users' access to premium content shall be immediately revoked until full payment resolution.

3. Refund and Cancellation Policy

3.1 Refund Conditions

The Company explicitly offers a limited refund policy of fourteen (14) calendar days from the date of initial purchase. Refund eligibility is strictly at the sole and absolute discretion of the Company, contingent upon Users providing clear, compelling evidence that the Materials purchased—not the User's implementation or efforts—are defective or ineffective.

3.2 No Refunds After 14 Days

Refund requests beyond the 14-day period shall not be entertained under any circumstances.

3.3 Exchanges or Credits

The Company explicitly does not offer exchanges, credits, or substitutions in lieu of refunds.

4. Product Delivery and User Support

4.1 Delivery of Digital Materials

Purchased digital Materials shall be delivered promptly either via immediate download after purchase or via direct email delivery, as determined at the Company's sole discretion.

4.2 Delivery Issues

Users experiencing issues accessing purchased Materials must immediately contact Company representatives through official channels provided below to resolve such issues promptly:
Instagram: Silentium.Sales
Twitter: Silentium_Sales

5. Intellectual Property Rights

5.1 Ownership

All Materials provided by the Company, including but not limited to digital products, content, graphics, scripts, PDFs, bundles, and coaching materials, are exclusively owned by the Company and are protected by U.S. and international copyright and intellectual property laws.

5.2 Prohibited Uses

Users are explicitly prohibited from:
- Reselling, redistributing, copying, or publicly displaying Materials.
- Modifying or altering any Materials without explicit written authorization.
- Sharing purchased Materials in any form with third parties or unauthorized users.
- Using Company's images or graphical content without prior written permission.
Limited quotations are permissible solely if clearly attributed to Silentium Insights, LLC and restricted strictly to brief excerpts not exceeding a few sentences.

6. User Responsibilities and Conduct

Users explicitly acknowledge and agree that all Materials provided are educational and informational only. Users bear full responsibility and sole liability for their personal or business actions and decisions made using these Materials.

Users under the age of eighteen (18) explicitly require parental consent and supervision due to mature content and language.

7. Limitation of Liability and Indemnification

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO USERS' USE OR MISUSE OF THE WEBSITE OR ANY MATERIALS PROVIDED BY THE COMPANY.

Users agree to indemnify, defend, and hold harmless the Company, its members, employees, affiliates, and representatives from all claims, damages, liabilities, costs, or expenses (including attorneys' fees) resulting directly or indirectly from Users' breach or violation of this Agreement or misuse of any Materials.

8. Governing Law and Binding Arbitration

This Agreement shall be governed exclusively by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

Any dispute, controversy, or claim arising out of or related to this Agreement shall be resolved exclusively through binding arbitration administered privately by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. Users expressly waive any right to participate in class-action lawsuits or court litigation.

9. Privacy and Data Handling

This Agreement explicitly incorporates the Company's Privacy Policy by reference, governing all personal data collected and processed by the Company. By using this Website and Materials, Users explicitly consent to all data collection and privacy practices described within that Privacy Policy.

10. Amendments to Terms

The Company explicitly reserves the unconditional right to modify, update, or amend these Terms and Conditions at any time without prior notification. Continued use of the Website or Materials after modifications constitutes explicit acceptance of the revised Terms.

11. Entire Agreement

These Terms and Conditions constitute the sole, exclusive, and complete agreement between Users and the Company regarding the subject matter herein, superseding all prior understandings, representations, or agreements, whether written or oral.

12. Contact Information

Questions, requests, or concerns regarding these Terms and Conditions should be directed to the Company via:
Instagram: Silentium.Sales
Twitter: Silentium_Sales
Email: Sales@Silentiumsales.com

BY ACCESSING THE WEBSITE OR USING THE MATERIALS PROVIDED BY SILENTIUM INSIGHTS, LLC, USERS EXPLICITLY ACKNOWLEDGE HAVING READ, UNDERSTOOD, AND AGREED UNCONDITIONALLY TO ALL TERMS AND CONDITIONS OF THIS AGREEMENT.